To make it worse, they
Then came their latest cheating marketing gimmick. This is one of the exact messages they posted on twitter "RapidKL: It's here! Come check out the new 4-car train. Walk away with free 'Integrated rapidpass' when you ride the new 4-car train today!". Then I asked because I bloody spend my time staying in the train. Guess how they answer me? "@kellaw85 We did say `if you're lucky'." Lucky my foot!!! Can you show me where the fuck is that 'if you're lucky' message? So does this constitute to cheating which I could bring to the consumer tribunal? Any experts wants to give me advice on this? Say people takes the ride just to win the pass and found it's just a gimmick to boost their sales of ticket. Do we have a case here?
I think I should really lodge a complain with the KPDNKK? Or maybe write a letter to all the newspaper columns. Yes I am pissed because of this cheating strategy used by a government supported company.
Click for bigger image or view on twitpic here and here
Rapid ran into damage control after I posted this blog and went on rampage on twitter and facebook by saying "The free passes were distributed randomly today by our team members, especially those on the first few train runs. Tks for trying, though.". So they were distributed randomly. So how did they know I am not on the first few trains? and that is for 4 bloody hours. So random that none hit me? That is not the question here anyway. The question is if it's given out randomly, then why the fuck say "Walk away with free 'Integrated rapidpass' when you ride the new 4-car train today!"? From the message it is said you will walk away with free pass if and when you ride the train. It didn't bloody mention "first few trains" or "randomly"
Want more proof? Here is a pic my friend posted for the sms he received this morning. The link here. Courtesy of Tekong or visit his blog at http://tekong.flavert.com/
The exact message my friend sent me "@kellaw85 I receive the SMS from @myrapidkl, with that exact phrase in your blog, but without "If you're lucky" "
Updates: Their Group Communication General Manager called me up and apologized for their twitter mis-communication. Given the explanation, I accepted their apology. Anyway I got the nice note, a "I love rapid kl, take public transport" landyard and a calender in my mailbox after that. I think they are real fast in righting their wrongs. Actually one of the fastest I ever had who came back to me when I have any complains. Keep up the good job guys. I will continue to support public transports.